Industries

TELECOM & Media

We deliver experience-engineered solutions that are reimagining telecommunications and media with the customer at the center of innovation.

Our telecom and media clients innovate on the edge with technologies that shape consumer value, realizing the benefits of 5G, IoT, OTT services, customer loyalty, and more. Concentrix Catalyst accelerates insights-based innovations to create experiences that are redefining what it means to connect with audiences and engage fans.

The Future of Consumer Loyalty

Discover how to shape the future of consumer loyalty from our Forrester recognized loyalty team.

When Bots Fail

Implementing a robotic process automation program isn’t as simple as throwing a few bots at a manual task.

Going Contactless with IoT

We’re providing solutions that are helping customers navigate the new world of telecom.

What's in an experience?

  • Bot Automation

    We create visibility into automation through bot operationalization, ensuring delivery translates into business results through better and faster outcomes for employees, customers, and partners.

  • App Transformation

    Combining established technology platforms with industry best practices, we help modernize, support and optimize your IT landscape for more agility and efficiency.

  • Loyalty Services

    As the carrier and streaming wars heat up, we’re there to lead in loyalty, providing the meaning and the means to keep your customers committed.

  • Direct-to-consumer Media

    Grow your subscriber base and control the delivery of content with modern streaming capabilities run on the future of broadband.

  • API Strategy and delivery

    Strategy is the foundation for transforming APIs into competitive assets. We guide your API practice and establish the governance needed to accelerate the delivery of secure, scalable services.

  • Cloud Platforms

    Move beyond legacy systems to handle the data volumes that shape the customer experiences elevating your brand.

Crafting outcomes

What experience do you need engineered?

Transformation starts here.
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